Frequently Asked Questions
Everything you need to know about our high-performance sealing solutions.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
Can Flex Seal products be applied to wet surfaces?
Yes, many of our products, including Flex Shot and Flex Seal Liquid, are designed to be applied to wet surfaces and can even be used underwater to stop leaks instantly.
What is your return policy for opened items?
We offer a 30-day money-back guarantee. If you are not satisfied with the product's performance, please contact our support team to initiate a return or exchange, even if the item has been opened.
Are your sealants safe for use around food or gardens?
Once fully cured, our products are non-toxic and solvent-free. However, we recommend checking the specific label of each product for direct food contact safety ratings before use.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I track my shipment?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.